Allison Beer McKenzie
SHP Leading Design
Architect, Director of Sustainability
EBOM-2009 IEQc2.1: Occupant Comfort—Occupant Survey
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Credit language
© Copyright U.S. Green Building Council, Inc. All rights reserved.
Requirements
- Implement an occupant comfort survey and complaint response system to collect anonymous responses about thermal comfort, acoustics, IAQ, lighting levels, building cleanliness and other occupant comfort issues. The survey must be collected from a representative sample of building occupants making up at least 30% of the total occupants, and it must include an assessment of overall satisfaction with building performance and identification of any comfort-related problems.
- Document survey results and corrective actions to address comfort issues identified through the surveys.
- Conduct at least 1 occupant survey during the performance period.
Credit substitution available
You may use the LEED v4 version of this credit on v2009 projects. For more information check out this article.Frequently asked questions
What happens if there are many areas of occupant dissatisfaction that require corrective action? We might not have the time to address everything before we have to submit our LEED application.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What if the corrective action component of the credit is too costly for us? We don’t want to attempt this credit and then find out we’re not able to earn it because corrective action is too expensive.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What does it cost?
Cost estimates for this credit
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Documentation toolkit
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LEEDuser’s Documentation Toolkit is loaded with calculators to help assess credit compliance, tracking spreadsheets for materials, sample templates to help guide your narratives and LEED Online submissions, and examples of actual submissions from certified LEED projects for you to check your work against. To get your plaque, start with the right toolkit.
For full access, sign up now for LEEDuser Premium
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LEEDuser overview
Frank advice from LEED experts
LEED is changing all the time, and every project is unique. Even seasoned professionals can miss a critical detail and lose a credit or even a prerequisite at the last minute. Our expert advice guides our LEEDuser Premium members and saves you valuable time.
For full access, sign up now for LEEDuser Premium
Already a premium member? Log in now
Credit language
© Copyright U.S. Green Building Council, Inc. All rights reserved.
Requirements
- Implement an occupant comfort survey and complaint response system to collect anonymous responses about thermal comfort, acoustics, IAQ, lighting levels, building cleanliness and other occupant comfort issues. The survey must be collected from a representative sample of building occupants making up at least 30% of the total occupants, and it must include an assessment of overall satisfaction with building performance and identification of any comfort-related problems.
- Document survey results and corrective actions to address comfort issues identified through the surveys.
- Conduct at least 1 occupant survey during the performance period.
Credit substitution available
You may use the LEED v4 version of this credit on v2009 projects. For more information check out this article.Checklists
Step by step to LEED certification
LEEDuser’s checklists walk you through the key action steps you need to earn a credit, including how to avoid common pitfalls and save money.
For full access, sign up now for LEEDuser Premium
Already a premium member? Log in now
Documentation toolkit
The motherlode of cheat sheets
LEEDuser’s Documentation Toolkit is loaded with calculators to help assess credit compliance, tracking spreadsheets for materials, sample templates to help guide your narratives and LEED Online submissions, and examples of actual submissions from certified LEED projects for you to check your work against. To get your plaque, start with the right toolkit.
For full access, sign up now for LEEDuser Premium
Already a premium member? Log in now
Frequently asked questions
What happens if there are many areas of occupant dissatisfaction that require corrective action? We might not have the time to address everything before we have to submit our LEED application.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What if the corrective action component of the credit is too costly for us? We don’t want to attempt this credit and then find out we’re not able to earn it because corrective action is too expensive.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
Guest expert
Allison Beer McKenzie
SHP Leading Design
Architect, Director of Sustainability