Kelly Mehring
LEED AP O+M, BREEAM In-Use USA Assessor, MS
Longevity Partners
Associate Director of Asset Certification Services
Data-Centers-EBOM-v4 EQc10: Occupant comfort survey 1 point
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Credit language
© Copyright U.S. Green Building Council, Inc. All rights reserved.
Intent
To assess building occupants’ comfort.Requirements
Establishment
NonePerformance
Administer at least one occupant comfort survey to collect anonymous responses regarding at least the following:- acoustics;
- building cleanliness;
- indoor air quality;
- lighting;
- thermal comfort; and
-
The responses must be collected from a representative sample of building occupants making up at least 30% of the total occupants.
Document survey results. Develop and implement a corrective action plan to address comfort issues if the results indicate that more than 20% of occupants are dissatisfied.
Perform at least one survey and implement corrective actions. At a minimum, perform one new survey at least once every 2 years.
See all forum discussions about this credit »
Frequently asked questions
My project is a hotel/library/recreation center with patrons that stay for more than ten hours each week. Do I need to survey these guests?The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
Can we collect anonymous survey responses but still incentivize individuals to respond by offering a prize?The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What happens if there are many areas of occupant dissatisfaction that require corrective action? We might not have the time to address everything before we have to submit our LEED application.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What if the corrective action component of the credit is too costly for us? We don’t want to attempt this credit and then find out we’re not able to earn it because corrective action is too expensive.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
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LEEDuser overview
Frank advice from LEED experts
LEED is changing all the time, and every project is unique. Even seasoned professionals can miss a critical detail and lose a credit or even a prerequisite at the last minute. Our expert advice guides our LEEDuser Premium members and saves you valuable time.
For full access, sign up now for LEEDuser Premium
Already a premium member? Log in now
Credit language
© Copyright U.S. Green Building Council, Inc. All rights reserved.
Intent
To assess building occupants’ comfort.Requirements
Establishment
NonePerformance
Administer at least one occupant comfort survey to collect anonymous responses regarding at least the following:- acoustics;
- building cleanliness;
- indoor air quality;
- lighting;
- thermal comfort; and
-
The responses must be collected from a representative sample of building occupants making up at least 30% of the total occupants.
Document survey results. Develop and implement a corrective action plan to address comfort issues if the results indicate that more than 20% of occupants are dissatisfied.
Perform at least one survey and implement corrective actions. At a minimum, perform one new survey at least once every 2 years.
See all forum discussions about this credit »
Documentation toolkit
The motherlode of cheat sheets
LEEDuser’s Documentation Toolkit is loaded with calculators to help assess credit compliance, tracking spreadsheets for materials, sample templates to help guide your narratives and LEED Online submissions, and examples of actual submissions from certified LEED projects for you to check your work against. To get your plaque, start with the right toolkit.
For full access, sign up now for LEEDuser Premium
Already a premium member? Log in now
Frequently asked questions
My project is a hotel/library/recreation center with patrons that stay for more than ten hours each week. Do I need to survey these guests?The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
Can we collect anonymous survey responses but still incentivize individuals to respond by offering a prize?The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What happens if there are many areas of occupant dissatisfaction that require corrective action? We might not have the time to address everything before we have to submit our LEED application.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
What if the corrective action component of the credit is too costly for us? We don’t want to attempt this credit and then find out we’re not able to earn it because corrective action is too expensive.The answer to this question is available to LEEDuser premium members. Start a free trial » (If you're already a premium member, log in here.) |
Guest expert
Kelly Mehring
LEED AP O+M, BREEAM In-Use USA Assessor, MS
Longevity Partners
Associate Director of Asset Certification Services